educratsweb logo


The Consumer Protection Act,2019 comes in to force from today i.e. 20th July 2020. While briefing the media about the Consumer Protection Act, 2019 through video conference here today, the Union Minister for Consumer Affairs, Food & Public Distribution Shri Ram Vilas Paswan said that this new Act will empower consumers and help them in protecting their rights through its various notified Rules and provisions like Consumer Protection Councils, Consumer Disputes Redressal Commissions, Mediation, Product Liability and punishment for manufacture or sale of products containing adulterant / spurious goods.

He said that the Act includes establishment of the Central Consumer Protection Authority (CCPA) to promote, protect and enforce the rights of consumers.  The CCPA will be empowered to conduct investigations into violations of consumer rights and institute complaints / prosecution, order recall of unsafe goods and services, order discontinuance of unfair trade practices and misleading advertisements, impose penalties on manufacturers/endorsers/publishers of misleading advertisements.Shri Paswan further said that the rules for prevention of unfair trade practice by e-commerce platforms will also be covered under this Act. The gazette notification for establishment of the Central Consumer Protection Authority and rules for prevention of unfair trade practice in e-commerce are under publication.

Shri Paswan further said under this act every e-commerce entity is required to provide information relating to return, refund, exchange, warranty and guarantee, delivery and shipment, modes of payment, grievance redressal mechanism, payment methods, security of payment methods, charge-back options, etc. including country of origin which are necessary for enabling the consumer to make an informed decision at the pre-purchase stage on its platform.  He said that e-commerce platforms have to acknowledge the receipt of any consumer complaint within forty-eight hours and redress the complaint within one month from the date of receipt under this Act. He further added that the New Act introduces the concept of product liability and brings within its scope, the product manufacturer, product service provider and product seller, for any claim for compensation.

Shri Paswan further informed that the new Act provides for simplifying the consumer dispute adjudication process in the consumer commissions, which include, among others,  empowerment of the State and District Commissions to review their own orders, enabling a consumer to file complaints electronically and file complaints in consumer Commissions that have jurisdiction over the place of his residence, videoconferencing for hearing and deemed admissibility of complaints if the question of admissibility is not decided within the specified period of 21 days.

The Minister said an Alternate Dispute Resolution mechanism of Mediation has been provided in the new Act.  This will simplify the adjudication process.  A complaint will be referred by a Consumer Commission for mediation, wherever scope for early settlement exists and parties agree for it. Mediation will be held in the Mediation Cells to be established under the aegis of the Consumer Commissions.  There will be no appeal against settlement through mediation.

He said, as per the Consumer Disputes Redressal Commission Rules, there will be no fee for filing cases upto Rs. 5 lakh. There are provisions for filing complaints electronically, credit of amount due to unidentifiable consumers to Consumer Welfare Fund (CWF).  The State Commissions will furnish information to Central Government on a quarterly basis on vacancies, disposal, pendency of cases and other matters. 

Shri Paswan further informed that the New Act also introduces the concept of product liability and brings within its scope, the product manufacturer, product service provider and product seller, for any claim for compensation. The Act provides for punishment by a competent court for manufacture or sale of adulterant/spurious goods. The court may, in case of first conviction, suspend any licence issued to the person for a period of up to two years, and in case of second or subsequent conviction, cancel the licence.

Under this new Act, besides general rules, there are Central Consumer Protection Council Rules, Consumer Disputes Redressal Commission Rules, Appointment of President & Members in State/District Commission Rules, Mediation Rules, Model Rules and E-Commerce Rules and Consumer Commission Procedure Regulations, Mediation Regulations and Administrative control over State Commission & District Commission Regulations.

Shri Paswan said that the Central Consumer Protection Council Rulesare provided for constitution of the Central Consumer Protection Council, an advisory body on consumer issues, headed by the Union Minister of Consumer Affairs, Food and Public Distribution with the Minister of State as Vice Chairperson and 34 other members from different fields. The Council, which has a three-year tenure, will have Minister-in-charge of consumer affairs from two States from each region- North, South, East, West, and NER. There is also provision for having working groups from amongst the members for specific tasks.

In his concluding remarks, Shri Paswan said that in earlier Consumer Protection Act, 1986a single point access to justice was given, which is also time consuming. The new act has been introduced after many amendments to provide protection to buyers not only from traditional sellers but also from the new e-commerce retailers/platforms. He said that this Act will prove a significant tool in protecting consumer rights in the country.

Click here for presentation on salient features of CPA 2019

Consumer Protection Act, 2019 comes into force
educratsweb.com

Posted by: educratsweb.com

I am owner of this website and bharatpages.in . I Love blogging and Enjoy to listening old song. ....
Enjoy this Author Blog/Website visit http://twitter.com/bharatpages

if you have any information regarding Job, Study Material or any other information related to career. you can Post your article on our website. Click here to Register & Share your contents.
For Advertisment or any query email us at educratsweb@gmail.com

RELATED POST
1. Some interesting facts about Vikaram Sarabhai
Vikram Ambalal Sarabhai (12 August 1919 – 30 December 1971) was an Indian physicist and astronomer who initiated space research and helped develop nuclear power in India. He was honoured with Padma Bhushan in 1966 and the Padma Vibhushan (posthumously) in 1972. He is internationally regarded as the Father of the Indian Space Program. Some interesting facts about Vikaram Sa
2. Science in Vedas
Science in Vedas   Science in Vedas The core foundation of Hindu belief is that Vedas contain source of all knowledge – physical or metaphysical. However in last 100 odd years, this belief has come under scrutiny due to the advances that modern science claims to make.
3. Uttar Pradesh : Apex Bodies and Departments
Uttar Pradesh : Apex Bodies and Departments Hon'ble Governor , Uttar Pradesh Hon'ble Chief Minister, Uttar Pradesh Government of Uttar Pradesh Vidhan Sabha, Uttar Pradesh Vidh
4. Consumer Protection Act, 2019 comes into force
The Consumer Protection Act,2019 comes in to force from today i.e. 20th July 2020. While briefing the media about the Consumer Protection Act, 2019 through video conference here today, the Union Minister for Consumer Affairs, Food & Public Distribution Shri Ram Vilas Paswan said that this new Act will empower consumers and help them in protecting their rights through its various no
5. Consumer Welfare Fund
The Consumer Protection Act, 1986 had set in motion a consumer movement in the country. The Consumer Protection Act, 2019 which came into effect from 20th July 2020, and replaces the Consumer Protection Act of 1986 would give greater fillip to the ongoing consumer movement in the country.The Consumer Protection Act, 2019 provides for establishment of the Central Consumer Protection Authority (CCPA) to promote, protect and enforce the rights of consumers as a class.  The Act provides for  simpli
6. Shaheed Udham Singh (26 December 1899 – 31 July 1940)
Shaheed Udham Singh (26 December 1899 – 31 July 1940) was a revolutionary belonging to the Ghadar Party, best known for his assassination in London of Michael O'Dwyer, the former lieutenant governor of the Punjab in India, on 13 March 1940. The assassination was in revenge for the Jallianwala Bagh massacre in Amritsar in 1919 for which O'Dwyer was responsible. Singh was subsequently tried and convicted of murder and hanged in July 1940. While in custody, he used the name Mo
7. Dhanpat Rai Shrivastava - (31st July 1880 - 8th October 1936)
Dhanpat Rai Shrivastava - (31st July 1880 - 8th October 1936), better known by his pen name Munshi Premchandwas an Indian writer famous for his modern Hindustani literature. He is one of the most celebrated writers of the Indian subcontinent, and is regarded as one of the foremost Hindi writers of the early twentieth century. His novels include Godaan, Karmabhoomi, Gaban, Mansarovar, Idgah. He published his first collection of five short stories in 1907 in a book called Soz-e Watan.
8. July 31, 2020 Google Celebrating Pacita Abad
Today’s Doodle celebrates Philippine artist, feminist, and activist Pacita Abad, renowned for her bold use of color and mixed media as well as her use of art to address global themes. On this day in 1984, Abad made history as the first woman to receive the Philippines’ prestigious Ten Outstanding Young Men award.  Pacita Abad was born on October 5th, 1
9. Indian Independence Movement
Indian Independence Movement The Indian independence movement encompasses the efforts to free India from British rule from the Nineteenth Century until the granting of Independence in 1947. The Independence Movement involved a range of different strategies from revolutionary acts of violence, to peaceful non-violent protests. Leaders of the Independence movement
10. World Metrology Day - 20 May
The theme for World Metrology Day 2020 is Measurements for global trade. This theme was chosen to create awareness of the important role measurement plays in facilitating fair global trade, ensuring products meet standards and regulations, and satisfying customer quality expectations. Indeed more widely metrology, the science of measurement, plays a central role in scientific discovery and innovation, industrial manufacturing and international trade, in improving the
11. HARYANA CIRCLE PA /SA EXAM GENERAL KNOWLEDGE SOLVED PAPER (EXAM HELD ON 27/04/2014)
HARYANA CIRCLE PA /SA EXAM GENERAL KNOWLEDGE SOLVED PAPER (EXAM HELD ON 27/04/2014) 1. How many teams are participating in IPL 2014? Ans.:8 2. Who is the deputy speaker of Lok Sabha at present? Ans.: Kariya Munda 3. Who is presently the chairman of the finance commission? Ans.:  Dr Vijay L Khelkar Yv Reddy  is the chairman of 14 Finance commission. But now 13th commission is on running .
12. List of First in India
List of First in India ● First Governor-General of Independent India—Lord Lewis Mountbatten ● Indian Governor-General of Independent India—Chakravarti Rajgopalachari ● Chief of the Indian Armed Forces—General K. M. Carriappa ● Field Marshall—General S. H. F. J. Manekshaw ● President—Dr. Rajendra Prasa
13. History of Indian Postal System
History of Indian Postal System Year — Work 1766 — Establishment of first Indian Postal system by Lord Clive in India. 1774 — Establishment of first G.P.O. in Kolkata by Warren Hastings. 1786 — Establishment of Madras G.P.O. 1793 — Establishment of G.P.O. at Mumbai 1854 — On Oct
14. General Knowledge Questions About Sports
General Knowledge Questions About Sports 1. Who is the leading wicket taker in the history of Test cricket —Shane Warne  2. What can be the maximum length of a cricket bat —32'  3. What is the distance between popping crease and stumps on cricket pitch —3½ ft  4. With Which game/sport is 'Popping crease' associated —Cricket 
15. DELHI CIRCLE PA/SA EXAM GENERAL AWARENESS SOLVED PAPER (EXAM HELD ON 27/04/2014)
DELHI CIRCLE PA/SA EXAM GENERAL AWARENESS SOLVED PAPER (EXAM HELD ON 27/04/2014) 1) Which one of the following minerals is contained in the Monazite sand of Kerala? Ans.  Thorium 2) The largest sugarcane producing country in the world is: Ans.  Brazil 3) This refers the amount that the commercial banks require to maintain in the form of gold or government approved securities before providing credit to customers: Ans
16. Objective Questions on Indian Penal Code 1860
Objective Questions on Indian Penal Code 1860 1. Which one of the following is not essential for an offence?  (A) Intention (B) Motive (C) Prohibited act (D) Punishment for act (Ans : B) 2. In which of the following mens rea has been considered to be an essential element of an offence?  (A) Srinivasmal Barolia Vs. Emperor (B) R. Vs. Tolsen  (C) Nathulal Vs. State of Madhya Pradesh (D) All of the above (
17. RRB EXAM GENERAL KNOWLEDGE SOLVED PAPER
RRB EXAM GENERAL KNOWLEDGE SOLVED PAPER 1. When was the first underground railway (Metro Railway) started? (A) 1982 (B) 1989 (C) 1984 (D) 1992 (Ans : C) 2. Shatabdi Express train was started in– (A) 1984 (B) 1988 (C) 1990 (D) 1985 (Ans : B) 3. At which of the following places Diesel Component Works is established? (A) Jamshedpur (B) Patiala (C) Perambur (D) Varanasi (A
18. Indian Railway at a Glance
Indian Railway at a Glance 1831-33 : A thought to create railway development for the transportation between Madras and Bangalore cropped up. 1844 : R. S. Stephenson thought of creating East India Railway. 1845-46  : Survey work for new rail line for Calcutta–Delhi. 1848-49  : Construction of Howrah and Raniganj rail line.
19. Chhattisgarh Patwari Exam Solved Question Paper (Exam Held on: 15-01-2017)
Chhattisgarh Patwari Exam Solved Question Paper (Exam Held on: 15-01-2017) 1. Which is not the objective of scrapping the Rs. 500 and Rs. 1000 notes?  (a) To abolish black money  (b) To eliminate corruption  (c) To accelerate the economic growth  (d) None of the above  (Ans : c) 2. Which sector has more growth rate to accelerate the industrial growth of India in 2015-16? 
20. INTERNATIONAL ALLIANCES
INTERNATIONAL ALLIANCES South Asian Association for Regional Cooperation (SAARC) The South Asian Association for Regional Cooperation (SAARC) is an organisation of South Asian nations, which was established on 8 December 1985 when the government of Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, and Sri Lanka formally adopted its charter providing for the promotion of economic and social progress, cultural development within the South Asia region and also for fri
21. U.P. PCS Lower Subordinate Services (Pre.) Exam General Studies Solved Paper (Exam Held on 26-9-2010)
U.P. PCS Lower Subordinate Services (Pre.) Exam General Studies Solved Paper (Exam Held on 26-9-2010) 1. The Thermometer suitable to measure 2000°C temperature is— (A) total radiation thermometer (B) gas thermometer (C) mercury thermometer (D) vapour pressure thermometer Ans : (A) 2. The gas used for artificial ripening of green fruit is— (A) ethane (B) ethylene (C) carbon dioxide (D
22. Punjab Circle Postal Assistant Examination General Awareness Solved Paper (Exam held on 18.05.2014)
Punjab Circle Postal Assistant Examination General Awareness Solved Paper (Exam held on 18.05.2014) 1. Identify the mismatched pair in national Sports award Ans : Dharmender Dalal - Dhyan Chand 2.The capital of world youngest nation south sudan is Ans : Juba 3.which country recently decided to implement Nitaqat law? Ans :  Saudi Arabia 4.The Lokpal and Lokayuktas bill 2013 got the President of india ascent
23. NABARD Assistant Manager (Grade A and B) Exam General Awareness Solved Paper (Exam Held on 1-3-2015)
NABARD Assistant Manager (Grade A and B) Exam General Awareness Solved Paper (Exam Held on 1-3-2015) 1. World's first robot-staffed Hotel is set to open in which of the following countries? (A) China (B) US (C) Singapore (D) Abu Dhabi (E) Japan (Ans : E)  2. In which of the following states, the per capita availability of Milk is highest in the country?  (A) Maharashtra (B) Haryana (C) Guajarat (D) Punjab (E) T
24. Different types of Awards and Prizes
Different types of Awards and Prizes Nobel Prize • It is the most coveted international award of the world. • It was instituted by the inventor of dynamite, Alfred Bernard Nobel (1833-96) • The award is given on Dec.10, which is the death anniversary of its founder. • Nobel made a trust from the money that he earned through the patent of his invention whose interest is used to give the money for the Nobel Prizes
25. KARNATAKA CIRCLE PA /SA EXAM GENERAL AWARENESS SOLVED PAPER (EXAM HELD ON 27/04/2014)
KARNATAKA CIRCLE PA /SA EXAM GENERAL AWARENESS SOLVED PAPER (EXAM HELD ON 27/04/2014) 1) Bleeding of gums and loosening of teeth is caused due to deficiency of: Ans.: Vitamin C   2) Which of the following is not present in blood? Ans:   Placenta   3) A stick immersed in water appears bent due to the phenomenon of: Ans:  Refraction of light  
26 TNUSRB recruitment 2020: Notification released for 10,908 to Police Constable, Jail Warder & other posts #Tamil Nadu 0 Days Remaining for Apply
Tamil Nadu Uniformed Service Recruitment Board (TNUSRB) on Thursday released a notification for the recruitment of Grade II Police Constable, Grade II Jail Warder, & Fireman vacancies on its official website. The interested candidates can apply online for TNUSRB common recruitment 2020 through the official website of TNUSRB — tnusrbonline.org — from September 26. The last date to submit the online applications for TNUSRB recruitment 2020 is October 26. The common recruitmen ...
27 Engineering HR Finance Job Vacancy Recruitment in Rail Infrastructure Development Company (Karnataka) Limited (KRIDE) 2020 #Engineering 1 Days Remaining for Apply
Engineering HR Finance Job Vacancy Recruitment in Rail Infrastructure Development Company (Karnataka) Limited (KRIDE) 2020 Rail Infrastructure Development Company (Karnataka) Limited (KRIDE) is a Joint Venture Company established by the Government of Karnataka (GoK) & Ministry of Railways (MoR). T ...
28 Recruitment of School Lecturers 2020 by Uttarakhand PSC #Uttarakhand 6 Days Remaining for Apply
 Recruitment of School Lecturers 2020 by Uttarakhand PSC    The Uttarakhand Public Service Commission (UK PSC) at Haridwar (Uttarakhand) invites Online applications from Indian Nationals for recruitment of following 12 Sarkari Naukri vacancy posts of Lecturer (Group-C) under Uttarkhand Subordinate Education Service. (Advt. No. A-1/S-1/2020)   ...
29 UPSC Government Jobs Recruitment 12/2020 Vacancies #UPSC 3 Days Remaining for Apply
Union Public Service Commission (UPSC), Dholpur House, New Delhi invites Online application on prescribed recruitment form by 29/10/2020 for following Sarkari Naukri Government Jobs vacancy posts especially Specialist (Faculty - Assistant Professor), Foreman, Scientific Assistant, Engineer etc. in various Central Government Departments/Organisations in the prescribed online format (Advt. No. 12/2020). ...
30 DRDO Scholarship Scheme for Girls in Aerospace Engg / Aeronautical Engg / Space Engg & Rocketry / Avionics / Aircraft Engg #Scholorship 20 Days Remaining for Apply
GOVT. OF INDIA, MINISTRY OF DEFENCE DEFENCE R&D ORGANIZATION (DRDO) DRDO Scholarship Scheme for Girls in Aerospace Engg / Aeronautical Engg / Space Engg & Rocketry / Avionics / Aircraft Engg Registrations will start from 19th July 2020 15th Aug 2020 onwards ...
31 Recruitment of Faculty Vacancy in AIIMS Bhopal 2020 #Madhya Pradesh 6 Days Remaining for Apply
Recruitment of Faculty Vacancy in AIIMS Bhopal 2020 All  India Institute of Medical Sciences (AIIMS), Bhopal is a premier Institute of National Importance (INI) established by the Ministry of Health & Family Welfare, Government of India. The Director, AIIMS Bhopal invites online applications on prescribed for ...
32 JAG Entry Scheme 26th SSC Officer Law Course commencing April 2021 #Defense & Police 16 Days Remaining for Apply
JAG Entry Scheme 26th SSC Officer Law Course commencing April 2021 Online applications on prescribed proforma are invited from Indian Nationals Law Graduates Men and Women for grant of Short Service Commission (SSC) in the Indian Army for Judge Advocate General (JAG) Department for 26th Entry course commencing April 2021. ...
33 Recruitment of Experienced Non-Executive Personnel in IOCL Panipat Refinery 2020 #Jobs 12 Days Remaining for Apply
Recruitment of Experienced Non-Executive Personnel in IOCL  Panipat Refinery 2020 Indian Oil Corporation Limited (IOCL) the largest commercial undertaking in India and a Fortune “Global 500” company requires result oriented experienced personnel with initiative and enterprise for its Panipat Refinery, Haryana. (Advertisement No. PR/P/45 (2020-21)) ...
34 Educational talent search program, ALLEN academics young talent search program for students | TALLENTEX 2021 #Scholorship 15 Days Remaining for Apply
Educational talent search program, ALLEN academics young talent search program for students | TALLENTEX 2021For student Studying in class 5th, 6th, 7th, 8th, 9th & 10th Stage-1 : Online | Stage-2 : Offline / CBT ...
35 Recruitment of Job vacancy in Maharashtra Natural Gas Limited (MNGL) 2020 #Maharashtra 5 Days Remaining for Apply
 Recruitment of Job vacancy in MNGL 2020 Maharashtra Natural Gas Limited (MNGL) invites application in the prescribed format for following Government Job Vacancy positions of Manager and Officer in various disciplines 2020. Maharashtra Natural Gas Limited, a joint venture Company of two Navratna PSUs viz ...
36 Recruitment of Group-A/B/C Vacancy in AIIMS Delhi and NCI Jhajjar 2020 #Delhi 24 Days Remaining for Apply
 Recruitment of Group-A/B/C Vacancy in AIIMS Delhi and NCI Jhajjar 2020 Online Applications on prescribed format are invited from eligible Indian citizen candidates for filling up of the following Group-A, Group-B and Group-C Sarkari Naukri Para-Medical (Non-Faculty) vacancy posts at All India Institutes of Medical Sciences (AIIMS), Delhi and NCI Jhajjar (Haryana) (Advt. No. 1-17/2020-Estt-I(RCT)). AIIMS Delhi Jhajjar Group A B C Job Vacancy Recruitment ...
37 IBPS 10th CRP for Clerk Vacancy Recruitment in PSU Banks 2021-22 #Bank 11 Days Remaining for Apply
IBPS 10th CRP for Clerk Vacancy Recruitment in PSU Banks 2021-22 It has been decided by IBPS to reopen the registration window and invite applications for 10th (Xth) online examination (Preliminary and Main) for Clerical cadre Posts in the Participating Organisations in continuation to the detailed advertisement dated 01/09/2020. ...
38 Indian Army Short Service Commission (SSC) Remount Veterinary Corps 2020 #Medical & Pharma 45 Days Remaining for Apply
 Indian Army Short Service Commission (SSC)  Remount Veterinary Corps 2020 Application on the prescribed format is invited from qualified male veterinary graduates for Short Service Commission (SSC) in Remount Veterinary Corps of Indian Army for the year 2020. Army SSC Remount Veterinary Corps Rec ...
39 Recruitment of Executives as Managers in Odisha Mining Corporation Limited (OMC) Limited 2020 #Odisha 23 Days Remaining for Apply
Recruitment of Executives as Managers in OMC Limited 2020 The Odisha Mining Corporation Limited (OMC) (A Gold Category State PSU) / (A Govt. of Odisha Job recruitment in Odisha Mining Corporation Undertaking) at Bhubaneswar (Odisha) intends to fill up the following 12 Government Job vacancy posts of Executives as Mana ...
40 IBPS 9th IX CRP RRB Officer Office-Assistant Recruitment 2020 #Bank 14 Days Remaining for Apply
 IBPS 9th IX CRP RRB Officer Office-Assistant Recruitment 2020 It has been decided by IBPS to reopen the registration window and invite applications for 9th (IXth) online examination (Preliminary and Main) for Group-A Officers and Multipurpose Office-Assistants (Clerical cadre) Posts in the Participating Organisations in continuation to the detailed advertisement dated 01/07/2020. ...
41 UPSC Government Jobs Vacancy Recruitment 13/2020 #UPSC 17 Days Remaining for Apply
 UPSC Government Jobs Vacancy Recruitment 13/2020 Union Public Service Commission (UPSC), Dholpur House, New Delhi invites Online application on prescribed recruitment form by 12/11/2020 for following Sarkari Naukri Government Jobs vacancy posts especially System Analyst cum Computer Programmer and Foreman etc. in various Central Government Departments/Organisations in the prescribed online format (Advt. No. 13/2020). UPSC Government Jobs Vacancy Recruitment 13 ...
We would love to hear your thoughts, concerns or problems with anything so we can improve our website educratsweb.com ! visit https://forms.gle/jDz4fFqXuvSfQmUC9 and submit your valuable feedback.
Save this page as PDF | Recommend to your Friends

http://educratsweb(dot)com http://www.educratsweb.com/content.php?id=2951 http://educratsweb.com educratsweb.com educratsweb